Temporary Borrowing Procedures
Temporary Library Cards
El Paso City residents may apply for a temporary library card by clicking on the link below. The card will give them access to online databases and digital materials such as ebooks and e-audiobooks. After applicants receive their temporary six digit number, they will be emailed their official card number. The six digit number is NOT a Library card number. This process may take 2-5 days depending on the number of registrations received. PLEASE DO NOT SUBMIT MULTIPLE APPLICATIONS.
If you have a Library card, but have forgotten or lost your number or just need your PIN, please email the Ask-a-Librarian link below. There is no need to submit an online registration.
CLICK HERE FOR OUR ONLINE REGISTRATION PAGE
Visit our online collections.
Libraries Offering Curbside Pickup and Book Returns
Contactless service at the following locations will allow customers to pick up reserved materials. Materials must be reserved ahead of time by visiting the library’s online catalog at www.elpasolibrary.org or by calling the location of your choice. Read our FAQs HERE.
Curbside Pickup Schedule
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Curbside Services
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Richard Burges Library 9600 Dyer (915) 212-0317
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10 a.m. to 6 p.m.
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Monday and Thursday
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Irving Schwartz Library 1865 Dean Martin Dr. (915) 212-0315
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10 a.m. to 6 p.m.
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Tuesday and Thursday
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Dorris Van Doren Library 551 E. Redd Rd. (915) 212-0440
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10 a.m. to 6 p.m.
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Wednesday and Friday
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Mobile Curbside Service
This service will also be contactless and no one will be allowed on the bookmobile. Materials must be reserved ahead of time by calling the Bookmobile at 915.212.0600 or online at www.elpasolibrary.org.
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Bookmobile Curbside Service
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Memorial Park Library 3200 Copper
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2 p.m. – 6 p.m.
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Tuesdays
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Clardy Fox Library 5515 Robert Alva Ave.
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2 p.m. to 6 p.m.
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Wednesdays
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Sergio Troncoso Library 9321 Alameda
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2 p.m. to 6 p.m.
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Thursdays
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Armijo Library 620 E. 7th St.
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11 a.m. – 4 p.m.
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Fridays
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Judge Marquez Library 610 N. Yarbrough
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11 a.m. to 4 p.m.
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Saturdays
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How it works:
- Reserve material using the online catalog at www.elpasolibrary.org or by calling one of the designated service locations.
- Wait for notification by either phone, email or text.
- Upon arrival, call the service location.
- Show photo ID without opening your vehicle’s window.
- Open the back seat door or trunk of your car
- Library staff will place bagged library materials inside vehicle.
Book and Material Returns
Borrowed materials can be returned at eight (8) library locations every Friday beginning on February 5, 2021.
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Material Returns/Open Bookdrops
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Richard Burges Library 9600 Dyer(915) 212-0317
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10 a.m. to 6 p.m.
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Fridays
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Irving Schwartz Library 1865 Dean Martin Dr.
(915) 212-0442
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10 a.m. to 6 p.m.
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Fridays
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Dorris Van Doren Library 551 E. Redd Rd.(915) 212-0440
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10 a.m. to 6 p.m.
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Fridays
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Main Library
501 N. Oregon (915) 212-7323
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10 a.m. to 6 p.m.
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Fridays
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Bookmobile
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Regular Stops
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All Stops
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Curbside service will vary slightly at each library branch so visitors are encouraged to follow the posted signage. All wait times for holds may be longer than usual. The library will quarantine and clean all materials for 96 hours (4 days) before they are re-shelved and available for checkout. In addition, any fines due to the library can be paid online. For more information on the El Paso Public Library curbside service, call the numbers listed above or visit www.elpasolibrary.org
Due Dates: Due dates for all checked-out materials were extended to after the closure period.
Late Fees: No late fees will accrue on materials that are due during this time or are currently overdue.
Card Renewals: Cards nearing their expiration date during the closure period will be renewed for 6 months.
Bookdrops: All book drops except the three listed above are closed. Please retain any library materials you might have and return them once we reopen the bookdrops.
Services: Digital materials such as ebooks and e-audiobooks as well as music and movies are accessed through Virtual Library (link) . Online research (link) databases are likewise available 24 hours a day.
FEE APPEAL FORM
If you feel you received a fine or fee that was not your fault, you can appeal that fine or fee by downloading and filling out the appeal form at the link above.
Inter-Library Loan: ILL servicers have been suspended until further notice
Research: Border Heritage will not be handling any research or obituary requests until further notice.
